GUARANTEE & EXCHANGE POLICY

Gift of Hope Guarantee
We guarantee that we are giving quality, dignified jobs to our artisans, and that the products you receive will be made with that same standard of quality.  If for any reason you receive a product with a manufacturing defect, we will gladly replace it within 30 days of your original purchase date. 
Exchange Policy
We work very hard to perfect our production and quality control processes - but we are only human. If you receive a product that has a defect or is damaged, we will accept exchanges within 30 days of the original purchase date. If you need to exchange your item please email marissa@giftofhopehaiti.org.